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Questions about an order, fit, or anything else - send us a message and we'll get back to you within 24 hours.

Send us a message

We typically reply within 24 hours.

Get in Touch

  • Email: contact@lumistelle.com
  • Address: 1309 Coffeen Avenue ste 1200, Sheridan WY 82801, United States
  • Hours: Monday - Friday, 9am - 5pm EST

Follow Our Journey

Quick Answers

Once your order ships, you'll receive a confirmation email with your tracking number. You can use it to follow your package in real time - the link below takes you directly to your tracking page.

Track Your Order Here

We stand behind every piece. Returns within 7 days of delivery qualify for a full refund - we provide the shipping label. After 7 days, contact us within 30 days and you keep the item; we'll issue store credit for the full amount, instantly, and it never expires.

View our Returns & Exchanges Policy

Each product page links to our sizing guide, which includes specific measurements and fit notes for that item. If you're between sizes or unsure, we're happy to advise - just send us a message with the item you're considering.

Read Our Sizing Guide

All orders ship to US addresses with free shipping on all orders. Most items arrive in 2-5 business days. Some items arrive in 5-10 business days. The estimated delivery window for each product is shown directly on its product page.

View Full Shipping Policy